At H5 Automation, we want you to be completely satisfied with our plugin. We stand behind the quality of our product, but we understand that sometimes a piece of software just isn’t the right fit for your specific needs.
Our 7-Day Money-Back Guarantee
We offer a clean, hassle-free 7-day refund policy. If you purchase our plugin and find that it does not work as expected, or if you change your mind within 7 days of your original purchase date, we will issue a full refund.
Conditions for Refund:
- The refund request must be submitted within exactly 7 days of the original purchase date.
- This policy applies to new, initial purchases only. It does not apply to subscription renewals.
- Before requesting a refund, we kindly ask (but do not require) that you reach out to our support team to see if we can help resolve any technical issues you are facing.
How to Request a Refund:
To request a refund, please send an email to [support.h5automation@gmail.com] with the subject line “Refund Request.” Please include your original order number and the email address used during checkout.
Processing Time:
Once your request is received and confirmed, we will process the refund immediately. Please note that depending on your bank or payment gateway (e.g., Paddle), it may take 3 to 7 business days for the funds to appear back in your account.
After the Refund:
Upon processing the refund, your license key will be deactivated. You must uninstall and delete the H5Automation plugin from your WordPress website, as you will no longer have a valid license to use it or receive updates.